FAQ's

Your questions, answered — minus the small talk.

  • Sure! 

    1. The polaroid add on includes a 16 pack of polaroid film and a polaroid camera (to rent). Polaroid camera must be returned in working condition.

    2. The Champagne arrival package includes a bottle of Moet Chandon Brut Imperial, 2 champagne glasses, a small timber table to stand the glasses on and a champagne cooler. You can keep the Chandon but need to return all other items.

    3. The picnic setup for hire includes a champagne cooler (no champagne included), picnic basket, picnic blanket, 2 champagne glasses, Utensil set for two people including two plates, forks, knifes, spoons, wine glasses, serviettes, bottle opener and salt & pepper shakers. All wrapped in luxurious canvas roll bags. All items to be returned.

    4. Bluetooth speaker hire includes a small bluetooth speaker for hire for the duration of the event.

  • Our hire packages include travel up to 50 km each way from Newstead, Brisbane. If your event is further away, we charge $1.50/km each way.

  • The minimum hire period is three (3) hours. This ensures we can provide a relaxed, stress-free experience for your event.

  • No, the Kombi is chauffeur-driven only. This ensures the safety of our guests and the protection of the vehicle.

  • No. The van does not have tether points for child restraints, so we cannot accommodate child seats.

  • For the preservation of the vehicle, food and drinks are not permitted inside the Kombi. However, you’re welcome to enjoy refreshments outside during your event. A cleaning fee will apply if the interior is soiled.

  • Yes! We’re happy to accommodate special requests if arranged in advance. This might include decorations, music preferences, photo stops, or other custom touches.

  • Cancellations & Refund Policy
    We understand that plans can change! Our refund structure is as follows:
    7+ days before the booking: Full refund
    3–6 days before the booking: 50% refund
    0–2 days before the booking or no-show: No refund
    Note: Refunds are issued to the original payment method within 5 business days.

    3. Rescheduling Policy
    You may reschedule once at no extra charge if requested at least 7 days in advance.
    Rescheduling within 3–6 days of the booking will incur a $75 rescheduling fee.
    Rescheduling within 48 hours may not be possible and will be treated as a cancellation.

  • Full payment is required at the time of booking to secure your date.

  • Our Kombi seats up to 7 passengers comfortably

  • Weddings, formals, graduations, photo shoots and special occasions. If you have something unique in mind, let us know!

  • The Kombi is fully enclosed and weatherproof, so your hire will go ahead rain or shine. We recommend discussing backup photo locations with your photographer.

  • Yes, additional hours beyond the minimum hire can be arranged at an hourly rate. Packages for weddings and special events are also available upon request.

  • The Kombi does not have modern air-conditioning. However, it’s designed for breezy, comfortable cruising — simply slide open the windows and enjoy the fresh air and relaxed vibe of the ride.

  • Simply head to our booking page by clicking on the 'Book Your Escape' buttons and select your date.

Kombi Escapes
Where retro meets luxury